Black Mountain General Trading LLC

Areas of Business

Blackmont is structured into two main areas of business:

  • Blackmont provides the environment in which smaller operators place and operate machines - Office Coffee Service (OCS) on lease and Monthly Billing basis.
  • Blackmont services corporate customers based on various and flexible contract options.
  • Distributor cum Operator of Vending machines in Middle East.
  • Supplier of Coffee and related ingredients from INTENSO, VENDIN made by Italy, other Vending consumables from GCC countries.
  • Supplier of vending Disposables from Italy.
  • Provider of vending equipment on Lease / Free Lease (conditions apply) for corporate sectors.
  • Supplier of Equipment vending & non vending for Consumer Durables, News paper , Shoe polish, Gum balls, vending computer kiosks, Toy vendor, Drinks Vending etc,..

Blackmont distributes a wide range of machines including:

  • Snack Machines
  • Can Machines
  • Ice Cream Machine
  • Combination Machines (COMBI)
  • Hot Beverage Machines
  • Water Coolers

Vending Machine Supplies Service

  • We have a large number of machines, which are filled and cleaned every day by our dedicated staff.
  • All our machine operators are fully trained on an ongoing basis to ensure that the highest standards are continually met.
  • Machine Quality Control Assessments and Hygiene Audits are regularly conducted on all our machines.
  • Our staffs are extremely efficient with counting and reconciling any cash from machines.
  • Machine operators are continually checking the drink quality and liaising with our customers' staff to ensure a high satisfaction level.
  • We are proud to boast some of the highest staff retention levels in the industry.

Technical Services

Our success relies on the service we provide to our customers. We recognize how important our customers are and we will see the difference when anyone chooses Blackmont Vending for vending solution. One can be sure that we will give our utmost care and attention at all times.

Blackmont Vending has grown at a rapid rate over the period and we are now one among the leading vending companies in UAE. However, whilst we have grown we still recognize the importance of providing the same service to our smaller local clients as we do to our major big name clients.

The vending machines receive from us will be clean, filled with products and in perfect working order. We offer a completely managed vending service and when we say completely we mean it. Our vending machines will be accessible at all times by any clienteles staff and visitors providing them with high quality drinks, food and snacks.

As the provider of vending services, we will always strive to meet the customer's requirements should need to change anything. If find that our current equipment or the service we provided is no longer appropriate we will put in touch with one of our support team to ensure a rapid solution is found satisfying the customer.

  • We carry out proactive maintenance on all machines and as a result over 70% of our machines never break down.
  • In the event of machine breakdown, we will be on site within 2 hours (on average) to repair it.
  • 91% of all machines are fixed first time.
  • Our teams of engineers are all trained in-house and also receive training from the manufacturers of the machines we provide. Training is constantly reviewed. Our technical staffs are very knowledgeable about our products and have worked in this industry for many years.

Schedule

Blackmont Vending can provide a full stocking and cleaning service for your vending machines.

Our dedicated and experienced team will ensure the machines are filled and cleaned every day according to the requirements.

We also carry out quality control assessments and hygiene audits to ensure the vending machines are functioning as they should and vending products in a hygienic and efficient manner.

We, as a vending company, continually provide a customized and dependable service. Our dedicated and friendly staffs of professionals deliver the best in product variety and knowledgeable service, enabling us to maintain customer satisfaction.

We provide vending services for snacks, cold beverages, bottled water, juices, new age drinks, coffee, cold food, frozen food, and office coffee services. We also provide regularly scheduled service to fill and maintain machines, as well as 12 hour equipment repair for emergencies.

We will develop a unique and customized service that revolves around the need of the customer. We let the customer determine what is stocked in the machines by the use of product menus

Blackmont Vending has built a solid team of professional operations team comprising Managers, technicians, route drivers, client relations representatives and marketers that share one common goal: Superior Customer Service. Combined with innovative technology and more product variety,

Blackmont Vending services clients that range from institutional, corporate and private organizations in Dubai, Sharjah & Ajman. This includes the clients in the following industries: healthcare, entertainment, education, hospitality, government & public sector, travel & tourism, technology.

Proposed Service Schedule

Our refilling & service schedules will be as follows:

Days Time
Sunday to Wednesday08:30am - 11:30am
02:00pm - 05:00pm
Thursday to Saturday08:30am - 08:30pm

We provide unique and customized service that revolves around the need of the customer. We let the customer determine what is stocked in the machines by the use of product menus.

Our dedicated and experienced team will ensure the machines are filled and cleaned every day according to the requirements. We also provide equipment repair 12 hours a day, 6 days a week, and our response time is generally within 2 hours.

We also carry out quality control assessments and hygiene audits to ensure the vending machines are functioning as they should and vending products in a hygienic and efficient manner.